Error: The selected driver cannot be deleted. The specified printer is currently in use

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For 64 bit machines, please follow the steps below

  1. Log in as Administrator and then remove the printer with the corrupt driver from “Devices and Printers”
  2. Open Services, “services.msc” and stop the print spooler.
  3. In registry, “regedit”, open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors\
  4. Rename all Print Processors that are listed. Rename all entries like Winprint to Winprint.old, Hpcpp107 to Hpcpp107.old, and so on.
  5. Start the print spooler.
  6. Remove/delete the driver in Print Management MMC.
  7. Reopen registry location HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors\
  8. Rename all Print Processors back from Winprint.old to Winprint, Hpcpp107.old to Hpcpp107, and so on.
  9. Restart print spooler.
  10. Try adding the printer again.
  11. Test printing.

For 32 bit machines, please follow the steps above except for step 3 and 7\

3. In registry, “regdit”, open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\ Windows NT x86\Print Processors\

7. Reopen registry location, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors\

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Posted on December 8, 2013, in Printing, Xerox. Bookmark the permalink. 3 Comments.

  1. Matt Richardson

    Awesome! This helped me out so much. I’ve been looking all over the internet for this. Thanks a lot!

  2. Thanks! this worked for me on Server 2012 R2

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