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Sophos Auto Update Error – Installation could not upgrade the current version of product SAVXP – Windows 7 64-bit

Copy the destination files in the bullet list to folder  C:\Program Files (x86)\Sophos\Sophos Anti-Virus\

  • native.exe from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\native\amd64\
  • All files from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\drivers\onaccess\win7_amd64\
  • All files from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\drivers\boottasks\win7_amd64\
  • All files from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\drivers\sdcfilter\win7_amd64\

Right-Click Sophos Icon from the taskbar and run update now. Sophos should update now and the latest IDE should appear in the C:\Program Files (x86)\Sophos\Sophos Anti-Virus\ folder

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About Sunil Padmanabhan

An Indian based out of Dubai who started traveling from 2011 and pretty much caught the travel bug. Every year presents itself as an opportunity to visit and explore a new place.

Posted on January 22, 2017, in Anti-Virus, Sophos, Windows, Windows 7. Bookmark the permalink. Leave a comment.

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