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Sophos Auto Update Error – Installation could not upgrade the current version of product SAVXP – Windows 7 64-bit

Copy the destination files in the bullet list to folder  C:\Program Files (x86)\Sophos\Sophos Anti-Virus\

  • native.exe from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\native\amd64\
  • All files from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\drivers\onaccess\win7_amd64\
  • All files from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\drivers\boottasks\win7_amd64\
  • All files from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\drivers\sdcfilter\win7_amd64\

Right-Click Sophos Icon from the taskbar and run update now. Sophos should update now and the latest IDE should appear in the C:\Program Files (x86)\Sophos\Sophos Anti-Virus\ folder

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Posted on January 22, 2017, in Anti-Virus, Sophos, Windows, Windows 7. Bookmark the permalink. Leave a comment.

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