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Category Archives: Sophos

Sophos Auto Update Error – Installation could not upgrade the current version of product SAVXP – Windows 7 64-bit

Copy the destination files in the bullet list to folder  C:\Program Files (x86)\Sophos\Sophos Anti-Virus\

  • native.exe from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\native\amd64\
  • All files from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\drivers\onaccess\win7_amd64\
  • All files from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\drivers\boottasks\win7_amd64\
  • All files from C:\ProgramData\Sophos\AutoUpdate\Cache\savxp\drivers\sdcfilter\win7_amd64\

Right-Click Sophos Icon from the taskbar and run update now. Sophos should update now and the latest IDE should appear in the C:\Program Files (x86)\Sophos\Sophos Anti-Virus\ folder

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Sophos Anti-Virus Installation Error – 0x80041f09

Applies to Windows Vista and Windows 7

Error Message: The installation of Sophos Anti-Virus has failed (error 0x80041f09)

The first thing to check is whether the User Access Control is enabled; kindly disable and try re-installing Sophos

Control Panel - Users Accounts - Change User Account Control Settings

In most cases; the above step should get you through; if not look no further beyond the below link

http://www.sophos.com/en-us/support/knowledgebase/1462/8450/8550/13418.aspx

 

How to Uninstall Sophos Anti-Virus

Sophos though very light weight and easier to manage than most other Anti Virus Programs out there; it can get cumbersome getting to uninstall it.

Below is a link to a Batch File which can get you through this task with ease

Sophos Uninstall